1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our refund and digital banking platform.

2. Information We Collect

• Personal Information: Name, email, phone number, address, date of birth, identification documents, and payment details.
• Usage Data: IP address, browser type, device information, access times, and pages viewed.
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage.

3. How We Use Your Information

• To process refund claims and provide our services.
• To verify your identity and prevent fraud.
• To communicate with you about your account and updates.
• To improve our platform and develop new features.
• To comply with legal obligations.

4. Sharing Your Information

• With financial institutions and partners as needed to process refunds.
• With service providers who assist in operating our platform (subject to confidentiality agreements).
• With law enforcement or regulatory authorities if required by law.
• We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, analyze site traffic, and personalize content. You can control cookies through your browser settings.

6. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take steps to ensure your data is protected in accordance with this policy.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us.

9. Your Rights and Choices

• You may access, update, or delete your personal information by contacting us.
• You may opt out of marketing communications at any time.
• You may request a copy of the data we hold about you.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@trustlinkmove.com.