1. Acceptance of Terms

By accessing or using our refund and digital banking platform, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use our services.

3. Account Registration & Security

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate and complete information during registration and to update it as needed.
• You are responsible for all activities that occur under your account.

4. Refund Process

• Our platform assists users in submitting and tracking refund claims for lost or disputed funds.
• We may require supporting documentation and identification to process your claim.
• Refund outcomes depend on the accuracy of information provided and cooperation with our team.
• We do not guarantee the success of any refund claim.

5. Prohibited Activities

• Submitting false or misleading information or documentation.
• Attempting to defraud financial institutions or other users.
• Engaging in any activity that violates applicable laws or regulations.
• Using the platform for money laundering, fraud, or other illegal purposes.

6. Fees and Charges

Some services may be subject to fees, which will be disclosed prior to use. You are responsible for any applicable charges.

7. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform.
• We do not guarantee uninterrupted or error-free service.
• Our liability is limited to the maximum extent permitted by law.

8. Termination

We reserve the right to suspend or terminate your account at our discretion, especially in cases of suspected fraud or abuse.

9. Changes to Terms

We may update these Terms and Conditions from time to time. Continued use of the platform constitutes acceptance of the revised terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which our company is registered.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at support@trustlinkmove.com.